Privacy Policy for Agromitra Company

Effective Date: 21-12-2024

Agromitra is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with our services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name, contact details (phone number, email address, mailing address).

• Farm location and size.

• Crop details and farming practices.

1.2 Transactional Information:

• Records of purchases, discounts availed, and services used.

• Payment information (e.g., card details or bank account numbers).

1.3 Technical Information:

• IP address, device type, and browser information when you access our website or app.

• Usage patterns, including page visits and time spent on our platform.

1.4 Communication Data:

• Queries, feedback, and correspondence through email, phone, or other channels.

2. How We Use Your Information

Agromitra uses the collected information to:

• Provide, personalize, and improve our products and services.

• Deliver benefits, discounts, and technical guidance related to farming.

• Process transactions and issue invoices or receipts.

• Communicate important updates, offers, or promotional materials.

• Conduct surveys and gather feedback to enhance services.

• Ensure compliance with legal obligations.

3. Information Sharing and Disclosure

We do not sell or share your personal information with third parties, except in the following cases:

3.1 With Service Providers:

• Third-party partners who assist in delivering services, such as payment processing, logistics, or technical support.

3.2 With Consent:

• When you explicitly agree to share your information for a specific purpose.

3.3 Legal Compliance:

• When required by law or to protect our legal rights, property, or safety.

3.4 Aggregated Data:

• Non-identifiable data may be shared for research, analytics, or improving services.

4. Data Security

Agromitra takes appropriate measures to protect your data from unauthorized access, loss, or misuse. This includes:

• Secure servers and encrypted data transmission.

• Regular audits and updates to our security practices.

• Restricted access to personal information to authorized personnel only.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data will be securely deleted or anonymized.

6. Your Rights

As a user, you have the following rights regarding your personal information:

• Access: Request details of the personal data we hold about you.

• Correction: Request corrections to any inaccurate or incomplete information.

• Deletion: Request deletion of your personal data, subject to legal obligations.

• Opt-Out: Unsubscribe from marketing communications or withdraw consent for data processing.

To exercise these rights, contact us at [Insert Contact Email].

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.

8. Changes to This Privacy Policy

Agromitra reserves the right to update this policy periodically. Changes will be communicated through our website or other appropriate channels. Continued use of our services after updates signifies your acceptance of the revised policy.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, contact us at:

• Phone: 7903406734

• Email: info@agromitraa.com

• Address: Agricultural Organic Solution And Service 1013 Dev Prime Indestriyal Area Ahmedabad Gujarat 380051

By using Agromitra’s services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.